To help you make a profit from your portal, TalentLMS lets you sell courses to registered users through your Course Catalog. But what if your paid-for active-user slots are held by users that use your portal without making any purchases?
To avoid this, you have two options:
A. Send a notification
1. Sign in to your TalentLMS account as Administrator and go to Home > Events engine.
2. Click Add notification and create a notification based on the X hours after user signup and the user has not made a purchase (1) trigger event.
That way, you can prompt users to make purchases by providing some kind of additional motivation or inform them of your policy regarding non-buying users.
B. Create an automated action
1. On the Home > Events engine page, click the Notifications/Automations switch and go to Automations.
2. Click Add automation and create an automation to Deactivate a user if Z hours have passed since signup and the user has not made a purchase (2).
|Note: Automations are available with the Basic Unlimited plan and all the Plus and Premium plans.|
You did it!
Now you can try to ensure that your users are also your paying customers.