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  2. TalentLMS Legacy UI Knowledge Base
  3. E-commerce

Why don’t payments through PayPal work as expected in the Legacy interface

Note: PayPal is retiring its old API. To continue receiving payments through PayPal in TalentLMS, you need to re-enable the integration and reconnect your PayPal account by December 31st, 2026. If you don’t complete this update by then, you’ll no longer be able to receive payments through PayPal in TalentLMS.

If your PayPal gateway doesn’t process user payments properly, there are two possibilities:

  • The PayPal email address you’ve used on your TalentLMS E-commerce processor settings (1) doesn’t match the primary email address of your PayPal account.

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  • You haven’t configured your PayPal seller preferences (1) properly. To do that, follow the guidelines in this article and make sure to use the correct Notification URL.

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