TalentLMS Support - Help Center Help Center home page
Sign in
Contact support

Knowledge Base

  1. TalentLMS Support - Help Center
  2. TalentLMS Legacy UI Knowledge Base

Branches

  • How to use groups in branches in the Legacy interface
  • Why can't users see the branch in their preferred language in the Legacy interface?
  • How to work with branches in the Legacy interface
  • How to use branches for multi-purpose training in the Legacy interface
  • What are the branch naming restrictions in the Legacy interface
  • How to set a limit for branch members in the Legacy interface
9 articles

Certifications

  • How to re-assign courses to users before a certification expires in the Legacy interface
  • How to email the certificates to the users in the Legacy interface
  • How to choose a specific date for the certificate expiration in the Legacy interface
  • How to work with certifications in the Legacy interface
  • How to add your logo to a custom certificate in the Legacy interface
  • How to create certificates in landscape or portrait format in the Legacy interface
8 articles

Compliance

  • How we protect our customers' data as a processor (EU Data Transfer Mechanism)
  • How to make sure that your users accept your “Terms of Service” in the Legacy interface
  • TalentLMS and compliance with the WCAG, WCAG 2.0, WAI, Section 508, and ADA accessibility standards
  • How TalentLMS complies with 21 CFR Part 11

Communication

  • How to perform mass actions to messages in the Legacy interface
  • How to send a message to all registered ILT session users in the Legacy interface
  • How to work with discussions in the Legacy interface
  • How to use discussions as course units in the Legacy interface
  • How to attach files to your discussion topics in the Legacy interface
  • How to send messages through your portal in the Legacy interface

Content

  • How to download assignment submissions in the Legacy interface
  • How to add content to a course in the Legacy interface
  • How to work with the supported eLearning protocols (SCORM 1.2, xAPI, and cmi5) in the Legacy interface
  • How to create a new unit by drag-and-drop in the Legacy interface
  • How to import and track cmi5 content in the Legacy interface
  • How to create a video unit by capturing your screen in the Legacy interface
36 articles

Courses

  • How to use Sections in a course in the Legacy interface
  • How to add a start date to a course in the Legacy interface
  • How to adjust the course capacity in the Legacy interface
  • How to hide branch courses from the main catalog in the Legacy interface
  • How to create categories in the Legacy interface
  • How to create a new course in the Legacy interface
36 articles

Course store

  • Course creation guide for the Course Store in the Legacy interface
  • How to add the TalentLibrary™ courses to your portal in the Legacy interface
  • How the Course Store works in the Legacy interface
  • How to manage your TalentLibrary™ courses in the Legacy interface
  • How to purchase courses offered by external providers in the Legacy interface
  • How to submit your courses to our course store in the Legacy interface

Customization

  • How to customize the homepage of a branch in the Legacy interface
  • How to add different sections on Custom Home Pages in the Legacy interface
  • How to white label your TalentLMS portal in the Legacy interface
  • How to customize your homepage in the Legacy interface
  • How to add custom pages to your homepage without replacing the default landing page in the Legacy interface
  • A guide to the TalentLMS code editor in the Legacy interface
12 articles

E-commerce

  • How to track payments in the Legacy interface
  • How to set up your PayPal payment gateway in the Legacy interface
  • How to set up your Stripe payment gateway in the Legacy interface
  • How to handle off-site payments in the Legacy interface
  • How to work with subscriptions in the Legacy interface
  • How to offer your users a free trial subscription in the Legacy interface
13 articles

Events Engine

  • How to exclude courses from reminders in the Legacy interface
  • How to mass delete all pending notifications in the Legacy interface
  • How to send reminders for completing a course in the Legacy interface
  • How to send notifications to specific users in the Legacy interface
  • How to add your logo to the notifications in the Legacy interface
  • How to work with notifications in the Legacy interface
11 articles

Files

  • How to organize your files with tags in the Legacy interface
  • Upload limits in the Legacy interface
  • How to share files with users in the Legacy interface
  • How to add files to user profiles in the Legacy interface
  • How to share a file with all the users of a branch or group in the Legacy interface
  • How to import files from Google Drive in the Legacy interface
8 articles

Gamification

  • A guide to the TalentLMS Legacy interface gamification features
  • How to configure the TalentLMS Legacy interface gamification features
  • How to customize your badges in the Legacy interface
  • How to change the default badge set of a branch in the Legacy interface
  • How to view a user’s gamification report in the Legacy interface
  • How to reset the gamification statistics of all your users or just the members of a group or branch in the Legacy interface
9 articles

General

  • TalentLMS Implementation guides for the Legacy Interface
  • TalentLMS Legacy interface Dictionary
  • How to contact our support team in the Legacy interface
  • How to work with the Course Catalog in the Legacy interface
  • How to allow newly created users to set their own passwords in the Legacy interface
  • How to apply filters in the Legacy interface
24 articles

Importing

  • How to save CSV files to UTF-8 format in the Legacy interface
  • How to import/export data in the Legacy interface
  • How to import/export data via an SFTP server in the Legacy interface
  • How to import historical course completion data in the Legacy interface
  • How to exclude multiple users from emails at once in the Legacy interface

Integrations

  • How to integrate TalentLMS with TalentHR in the Legacy interface
  • How to integrate the TalentLMS Connector app for ADP in the Legacy interface
  • How to integrate TalentLMS and the Salesforce Data Connector app in the Legacy interface
  • How to integrate TalentLMS with Microsoft Teams in the Legacy interface
  • How to integrate TalentLMS with Sage in the Legacy interface
  • How to integrate TalentLMS with BambooHR in the Legacy interface
21 articles

Mobile app

  • Deep Linking on Mobile Apps
  • How to check which course units are compatible with the TalentLMS mobile app
  • How to enable the unit compatibility mode for the TalentLMS app
  • How to install the TalentLMS Android app outside the Google Play store
  • What are the recommended devices for using the TalentLMS app
  • Which content types are supported by the TalentLMS mobile app

Product News

  • Release Notes June 2024
  • Release Notes May 2024
  • Release Notes April 2024
  • Release Notes March 2024
  • Release Notes February 2024
  • Release Notes December 2023
40 articles

Reports

  • How to export the training matrix report in the Legacy interface
  • How to export unit matrix reports in the Legacy interface
  • How we capture the training time displayed in the Legacy interface
  • How to edit SCORM reports for TalentLibrary courses in the Legacy interface
  • How to work with the unit matrix report in the Legacy interface
  • How to work with the training matrix report in the Legacy interface
29 articles

Single Sign On (SSO)

  • How to populate custom user fields with SCIM provisioning in the legacy UI
  • Common SSO issues in the Legacy interface
  • How to configure SSO with Salesforce as a SAML IdP in the Legacy interface
  • How to populate custom user fields via SSO in the Legacy interface
  • How to configure SCIM with EntraID (Azure AD) in the Legacy interface
  • SSO and registration restrictions in the Legacy interface
17 articles

Settings

  • How to allow product communications
  • How to generate a CSR for your custom SSL certificate in the Legacy interface
  • How to work with announcements in the Legacy interface
  • How to hide your domain from search engines in the Legacy interface
  • How to prevent registrations from specific email domains in the Legacy interface
  • How to rename your TalentLMS domain in the Legacy interface
20 articles

TalentLMS New UI

  • Exploring the new TalentLMS interface
  • Getting to know TalentCraft
  • Getting to know the new TalentLMS interface

Tests & Surveys

  • How to work with Likert scale questions in Surveys in the Legacy interface
  • How to add a test in the Legacy interface
  • What are the available question types in the Legacy interface
  • How to create a randomized test in the Legacy interface
  • How to import questions in the GIFT/AIKEN formats in the Legacy interface
  • How to work with question weights in the Legacy interface
17 articles

Users

  • How to deactivate users in the Legacy interface
  • How to create new user profiles in the Legacy interface
  • How to change the visible user format in the Legacy interface
  • How to allow users to self-register in the Legacy interface
  • How to add multiple users to your portal at once in the Legacy interface
  • How to let end-users sign up with a LinkedIn, Facebook or Google account in the Legacy interface
22 articles
BILLING & PLANS
VIDEO TUTORIALS
PRODUCT NEWS
OUR BLOG
OUR WEBSITE
Built with ❤ and code by the humans of TalentLMS