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Knowledge Base

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Billing & Plans

  • How paid plans work
  • How to start a subscription to TalentLMS
  • Sales Tax FAQ
  • How to calculate your monthly fees when upgrading or downgrading
  • How to review and download your subscription invoices
  • How to add or update your billing address
14 articles

Branches

  • Why can't users see the branch in their preferred language?
  • How to work with branches
  • How to use branches for multi-purpose training
  • What are the branch naming restrictions
  • How to set a limit for branch members
  • How to change the default user type of a branch
8 articles

Certifications

  • How to re-assign courses to users before a certification expires
  • How to email the certificates to the users
  • How to choose a specific date for the certificate expiration
  • How to work with certifications
  • How to add your logo to a custom certificate
  • How to create certificates in landscape or portrait format
8 articles

Compliance

  • How we protect our customers' data as a processor (EU Data Transfer Mechanism)
  • How to make sure that your users accept your “Terms of Service”
  • TalentLMS and compliance with the WCAG, WCAG 2.0, WAI, Section 508, and ADA accessibility standards
  • How TalentLMS complies with 21 CFR Part 11

Communication

  • How to perform mass actions to messages
  • How to send a message to all registered ILT session users
  • How to work with discussions
  • How to use discussions as course units
  • How to attach files to your discussion topics
  • How to send messages through your portal

Content

  • How to download assignment submissions
  • How to add content to a course
  • How to work with the supported eLearning protocols (SCORM 1.2, xAPI, and cmi5)
  • How to create a new unit by drag-and-drop
  • How to import and track cmi5 content
  • How to create a video unit by capturing your screen
37 articles

Courses

  • How to use Sections in a course
  • How to add a start date to a course
  • How to adjust the course capacity
  • How to hide branch courses from the main catalog
  • How to create categories
  • How to create a new course
36 articles

Course store

  • Course creation guide for the Course Store
  • How to add the TalentLibrary™ courses to your portal
  • How the Course Store works
  • How to access TalentLibrary™
  • How to manage your TalentLibrary™ courses
  • How to purchase courses offered by external providers
7 articles

Customization

  • How to customize the homepage of a branch
  • How to add different sections on Custom Home Pages
  • How to white label your TalentLMS portal
  • How to customize your homepage
  • How to add custom pages to your homepage without replacing the default landing page
  • A guide to the TalentLMS code editor
12 articles

Events Engine

  • How to exclude courses from reminders
  • How to mass delete all pending notifications
  • How to send reminders for completing a course
  • How to send notifications to specific users
  • How to add your logo to the notifications
  • How to work with notifications
11 articles

Files

  • How to organize your files with tags
  • Upload limits
  • How to share files with users
  • How to add files to user profiles
  • How to share a file with all the users of a branch or group
  • How to import files from Google Drive
8 articles

Gamification

  • A guide to the TalentLMS gamification features
  • How to configure the TalentLMS gamification features
  • How to customize your badges
  • How to change the default badge set of a branch
  • How to view a user’s gamification report
  • How to reset the gamification statistics of all your users or just the members of a group or branch
9 articles

General

  • How to work with the Course Catalog
  • How to allow newly created users to set their own passwords
  • How to apply filters
  • Getting started with TalentLMS
  • How to sign up to our ticketing support system
  • A few things about our infrastructure and network architecture and topology
21 articles

Importing

  • How to save CSV files to UTF-8 format
  • How to import/export data
  • How to import/export data via an SFTP server
  • How to import historical course completion data
  • How to exclude multiple users from emails at once

Integrations

  • How to integrate TalentLMS and the Salesforce Data Connector app
  • How to integrate TalentLMS with Microsoft Teams
  • How to integrate TalentLMS with Sage
  • How to integrate TalentLMS with BambooHR
  • Can I integrate my site with TalentLMS? Do you offer an API?
  • How to use Postman to generate TalentLMS API code snippets in various programming languages
19 articles

Mobile app

  • Deep Linking on Mobile Apps
  • How to check which course units are compatible with the TalentLMS mobile app
  • How to enable the unit compatibility mode for the TalentLMS app
  • How to install the TalentLMS Android app outside the Google Play store
  • What are the recommended devices for using the TalentLMS app
  • Which content types are supported by the TalentLMS mobile app

Payments

  • How to track payments
  • How to set up your PayPal payment gateway
  • How to set up your Stripe payment gateway
  • How to handle off-site payments
  • How to work with subscriptions
  • How to offer your users a free trial subscription
13 articles

Product News

  • Release Notes March 2023
  • Release Notes January 2023
  • Release Notes November 2022
  • Release Notes October 2022
  • Release Notes July 2022
  • Release Notes March 2022
27 articles

Reports

  • How to export the training matrix report
  • How to export unit matrix reports
  • How we capture the training time displayed
  • How to edit Scorm reports for TalentLibrary courses
  • How to work with the unit matrix report
  • How to work with the training matrix report
29 articles

Single Sign On (SSO)

  • How to populate custom user fields via SSO
  • How to configure SCIM with Azure AD
  • SSO and registration restrictions
  • How to configure SSO with an LDAP identity provider
  • How to configure SSO with a SAML 2.0 identity provider
  • How to configure SSO with Microsoft Active Directory Federation Services 2.0 (ADFS 2.0) Identity Provider
14 articles

Settings

  • Getting to know TalentLMS+ Beta
  • How to generate a CSR for your custom SSL certificate
  • How to work with announcements
  • How to hide your domain from search engines
  • How to prevent registrations from specific email domains
  • How to rename your TalentLMS domain
23 articles

Tests & Surveys

  • How to work with Likert scale questions in Surveys
  • How to add a test
  • What are the available question types
  • How to create a randomized test
  • How to import questions in the GIFT/AIKEN formats
  • How to work with question weights
17 articles

Users

  • How to deactivate users
  • How to create new user profiles
  • How to change the visible user format
  • How to allow users to self-register
  • How to add multiple users to your portal at once
  • How to let end-users sign up with a LinkedIn, Facebook or Google account
22 articles
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