Hello! How may we help you?
BILLING & PLANS
KNOWLEDGE BASE
LEGACY UI KNOWLEDGE BASE
TALENTCRAFT
Frequently Asked
Billing & Plans
- How to find and download the W-9 document in TalentLMS
- What is the "Remove TalentLMS branding" feature?
- How to transition to the free plan
- What happens when you move from one annual plan to another
- What happens when your payment for your subscription’s renewal fails in TalentLMS
- How to switch to invoice payment
Branches
- How to use groups in branches in TalentLMS
- Why can't users see the branch in their preferred language in TalentLMS?
- How to work with branches in TalentLMS
- How to use branches for multi-purpose training in TalentLMS
- What are the branch naming restrictions in TalentLMS
- How to set a limit for branch members in TalentLMS
Certifications
- How to use custom fonts in your certificate template
- How to mass add certificates to courses
- How to re-assign courses to users before a certification expires in TalentLMS
- How to choose a specific date for the certificate expiration in TalentLMS
- How to work with certifications in TalentLMS
- How to email the certificates to the users in TalentLMS
Courses
- How Learners can view, filter, and sort their courses
- How to move between units in TalentLMS
- How to clone and translate courses with AI
- How to set a default course image for your main domain or branches
- How to check which courses have been shared between your domains in TalentLMS
- How to share courses between portals in TalentLMS
Customization
- How to customize your themes in TalentLMS
- How to add custom pages to your homepage without replacing the default landing page
- How to work with the dashboard widgets
- How to clone your custom homepage from the Legacy interface
- How to white label your TalentLMS portal
- How to add different sections on custom homepages in TalentLMS
Gamification
- A guide to the TalentLMS gamification features
- How to customize your badges in TalentLMS
- How to change the default badge set of a branch in TalentLMS
- How to reset the gamification statistics of all your users or just the members of a group or branch
- How to set the completion points awarded for a specific course
General
- What is the difference between an ILT unit and a conference
- How to use the TalentLMS Demo mode sandbox to test-drive the platform
- TalentLMS Implementation guides for the New Interface
- What are the TalentLMS AI features
- Understanding the 'Today' and 'Don't miss' widgets
- How to enable/disable AI in TalentLMS
Notifications
- What are the notifications triggered by course enrollment requests
- How to work with notifications in TalentLMS
- How to exclude courses from reminders
- How to mass delete all pending notifications in TalentLMS
- How to add your logo to the notifications in TalentLMS
- How to customize the default system emails in TalentLMS
Reports
- How to mass complete or reset learning activities in TalentLMS
- How to print a user's attempts in Tests, SCORMS and Surveys
- How to edit SCORM reports (including TalentLibrary™ courses) in TalentLMS
- How to see a user’s previous attempts at the same assignment in TalentLMS
- How to work with the learning activities report in TalentLMS
- How to reset or complete progress using the unit matrix report in TalentLMS
Settings
- How to disable the TalentLMS Legacy interface
- How can I restrict product communication from Administrators and Instructors?
- How to generate a CSR for your custom SSL certificate in TalentLMS
- How to switch between the new and the legacy interface
- How to work with announcements in TalentLMS
- How to hide your domain from search engines
Skills
- What is the user experience with Skills in TalentLMS?
- How to work with the Talent Pool in TalentLMS
- How to assign or remove Skills from users in TalentLMS
- How to handle upskilling requests or manually award levels to users' Skills in TalentLMS
- How to create and manage Skills for your users in TalentLMS