To help you make a profit from your portal, TalentLMS lets you sell courses to registered users through your Course Catalog. But what if your paid-for active-user slots are held by users that use your portal without making any purchases?

To avoid this, you have two options:

A. Send a notification

1. Sign in to your TalentLMS account as Administrator and go to Home > Events engine.
2. Click Add notification and create a notification based on the X hours after user signup and the user has not made a purchase (1) trigger event.

That way, you can prompt users to make purchases by providing some kind of additional motivation or inform them of your policy regarding non-buying users.

B. Create an automated action

1. On the Home > Events engine page, click the Notifications/Automations switch and go to Automations.
2. Click Add automation and create an automation to Deactivate a user if Z hours have passed since signup and the user has not made a purchase (2).