| Note: To read about how to update issued certificates in the new interface, click here. |
Sometimes, your courses may change in different ways. TalentLMS lets you update issued certificates to reflect new changes.
If there's a change (e.g. in terms of the certification's duration, the course's or user's name, or the course's assigned Instructor), users who completed the course prior to the change may need their certificates updated.
To do that, TalentLMS lets you synchronize your changes with one click:
A. As an Instructor
1. Sign in to your TalentLMS account as Instructor and go to a course page.
2. On the right-hand panel, click Users (1).
You can see a list of all the users assigned to the current course. For those that have completed the course, there’s an award symbol on the Operations column.
3. Pick a user and click the award symbol (2).
On the dialog box that pops up, you can see the user’s current certificate.
4. Click Update to update the current certificate or click the drop-down symbol and choose Update all certifications for this course (3).
B. As an Administrator
1. Sign in to your TalentLMS account as Administrator and go to Home > Reports.
2. On the right-hand panel, click User Reports and go to a user page.
| Note: Pick a user who has completed at least one course that offers certification. |
3. Go to the Certifications (4) tab.
4. Pick a course and click the award symbol(5) to see the respective certificate.
5. Click Update (6) to update the current certificate.