If a second level is enabled for your skills, users can make an upskilling request for an Administrator to grant them the second skill level after they reach the first level by completing their respective self-assessments.
Administrators can also manually grant skill levels to users at any time.
To handle upskilling requests, follow these steps:
1. Log in to your TalentLMS portal as an Administrator and go to Skills (1).
2. Go to the Users tab (2).
3. In the Upskilling requests column (3), click Upgrade requests (4) for the user you want.
4. A drawer will open on the right side of the screen. Hover over a skill and click Approve (5) to grant the user the second level, or click Reject (6) to reject the request.
To manually assign the second level of a particular skill to a user, follow these steps:
1. Go to the Users tab and select the name of the user you want to upskill (1).
2. A drawer will open on the right side of the screen. Click the arrow next to the skill you want to see more options for (2).
3. Click Assign level next to the LV2 option (3).