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Knowledge Base

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  2. TalentLMS Knowledge Base

Introduction

  • Exploring the advantages of the New TalentLMS UI over the Legacy version
  • Getting started with TalentLMS
  • Getting to know TalentCraft
  • How to contact our support team
  • How to create a course in TalentLMS
  • How to import/export data in TalentLMS
10 articles

Automations

  • How to work with automations in TalentLMS
  • How to trigger a custom action when users complete a specific course in TalentLMS
  • How to assign courses based on the learner’s score in a specific course in TalentLMS

Billing & Plans

  • How to find and download the W-9 document in TalentLMS
  • What is the "Remove TalentLMS branding" feature?
  • What happens when you move from one annual plan to another
  • What happens when your payment for your subscription’s renewal fails in TalentLMS
  • How to switch to invoice payment
  • How TalentLMS subscription plans work
15 articles

Branches

  • How to use groups in branches in TalentLMS
  • Why can't users see the branch in their preferred language in TalentLMS?
  • How to work with branches in TalentLMS
  • How to use branches for multi-purpose training in TalentLMS
  • What are the branch naming restrictions in TalentLMS
  • How to set a limit for branch members in TalentLMS
9 articles

Certifications

  • How to use custom fonts in your certificate template
  • How to mass add certificates to courses
  • How to re-assign courses to users before a certification expires in TalentLMS
  • How to choose a specific date for the certificate expiration in TalentLMS
  • How to work with certifications in TalentLMS
  • How to email certificates to users in TalentLMS
10 articles

Compliance

  • TalentLMS Accessibility and compliance with WCAG 2.2
  • How we protect our customers' data as a processor (EU Data Transfer Mechanism)
  • How to make sure that your users accept your “Terms of Service”

Communication

  • How to send a message to all registered ILT session users
  • How to work with discussions in TalentLMS
  • How to use discussions as course units
  • How to attach files to your discussion topics
  • How to send messages through your TalentLMS portal

Content

  • How to manually mark ILT attendance in TalentLMS
  • How to add your Synthesia videos to TalentLMS
  • How to add AI-generated captions to your videos in TalentLMS
  • What is the TalentLMS video transcoding service?
  • How to preview course content in TalentLMS
  • How to work with the TalentLMS text editor
41 articles

Courses

  • What is the Learner experience with Learning Paths in TalentLMS
  • How to create and manage Learning Paths in TalentLMS
  • How to work with the AI-powered Coach feature in TalentLMS
  • How Learners can view, filter, and sort their courses
  • How to move between units in TalentLMS
  • How to clone and translate courses with AI
39 articles

Course store

  • Understanding HR Compliance course packages from EasyLlama in TalentLMS
  • How do volume discounts work when purchasing from external providers
  • How to add the TalentLibrary™ courses to your portal in TalentLMS
  • How the Course Store works
  • How to access TalentLibrary™
  • How to manage your TalentLibrary™ courses in TalentLMS
7 articles

Customization

  • How to customize your themes in TalentLMS
  • How to add custom pages to your homepage without replacing the default landing page
  • How to work with the dashboard widgets
  • How to clone your custom homepage from the Legacy interface
  • How to white label your TalentLMS portal
  • How to add different sections on custom homepages in TalentLMS
8 articles

E-commerce

  • How can a user purchase a course or a subscription in TalentLMS
  • How to track payments in TalentLMS
  • How to set up your PayPal payment gateway
  • How to set up your Stripe payment gateway
  • How to handle off-site payments in TalentLMS
  • How to work with subscriptions in TalentLMS
13 articles

Events Engine

  • How to add recipients to notifications
  • How to send reminders for completing a course in TalentLMS

Files

  • How to add files to user profiles
  • How to import files from Dropbox in TalentLMS
  • How to import files from Google Drive in TalentLMS
  • How to organize your files with tags in TalentLMS
  • How to share a file with all the users of a branch or group in TalentLMS
  • How to share files with users in TalentLMS
8 articles

Gamification

  • A guide to the TalentLMS gamification features
  • How to customize your badges in TalentLMS
  • How to change the default badge set of a branch in TalentLMS
  • How to reset the gamification statistics of all your users or just the members of a group or branch
  • How to set the completion points awarded for a specific course

General

  • How to share your feedback about TalentLMS
  • What is the difference between an ILT unit and a conference
  • How to use the TalentLMS Demo mode sandbox to test-drive the platform
  • TalentLMS Implementation guides for the New Interface
  • What are the TalentLMS AI features
  • Understanding the 'Today' and 'Don't miss' widgets
28 articles

Importing

  • How to import/export data via an SFTP server in TalentLMS
  • How to save CSV files to UTF-8 format to use in TalentLMS
  • How to import historical course completion data in TalentLMS
  • How to exclude multiple users from emails at once

Integrations

  • TalentLMS API V2
  • How to integrate TalentLMS with LinkedIn Learning
  • How to integrate HubSpot with TalentLMS
  • How to enable LTI 1.3 in TalentLMS
  • How to integrate OpenSesame with TalentLMS
  • How to integrate Google Tag Manager with TalentLMS
26 articles

Mobile app

  • What are the recommended devices for using the TalentLMS app
  • Which content types are supported by the TalentLMS mobile app
  • How to install the TalentLMS Android app outside the Google Play store

Notifications

  • What are the notifications triggered by Learning Path-based events?
  • What are the notifications triggered by course enrollment requests
  • How to work with notifications in TalentLMS
  • How to exclude courses from reminders
  • How to mass delete all pending notifications in TalentLMS
  • How to add your logo to the notifications in TalentLMS
8 articles

Product News

  • Release Notes January 2026 V6.13
  • Release Notes November 2025 V6.12
  • Release Notes September 2025 V6.11
  • Release Notes July 2025 V6.10
  • Release Notes June 2025 V6.9
  • Release Notes May 2025 V6.8
15 articles

Reports

  • How to use Custom reports in branches in TalentLMS
  • How to work with Learning Paths reports in TalentLMS
  • What are the available Analytics widgets in TalentLMS
  • How to mass complete or reset learning activities in TalentLMS
  • How to work with the TalentLMS Analytics
  • How to print a user's attempts in Tests, SCORMS and Surveys
31 articles

Settings

  • How to disable the TalentLMS Legacy interface
  • How can I restrict product communication from Administrators and Instructors?
  • How to generate a CSR for your custom SSL certificate in TalentLMS
  • How to switch between the new and legacy interfaces in TalentLMS
  • How to work with announcements in TalentLMS
  • How to hide your domain from search engines
22 articles

Single Sign On(SSO)

  • How to populate custom user fields with SCIM provisioning
  • Common SSO issues
  • How to configure SSO with Salesforce as a SAML IdP
  • How to populate custom user fields via SSO in TalentLMS
  • How to configure SCIM with Entra ID (Azure AD)
  • SSO and registration restrictions in TalentLMS
16 articles

Skills

  • What is the user experience with Skills in TalentLMS?
  • How to work with the Talent Pool in TalentLMS
  • How to assign or remove Skills from users in TalentLMS
  • How to handle upskilling requests or manually award levels to users' Skills in TalentLMS
  • How to create and manage Skills for your users in TalentLMS

TalentCraft Content Creator

  • How to create interactive videos using TalentCraft
  • How to embed an iFrame to a TalentCraft unit
  • Understanding AI credits
  • How to generate AI content from your documents
  • How to work with TalentCraft units
  • How to use TalentCraft to add AI-generated content
19 articles

Tests & Surveys

  • How to generate test questions from prompts or existing content using AI
  • How to work with Likert scale questions in Surveys
  • How to add a test in TalentLMS
  • What are the available test question types in TalentLMS
  • How to create a randomized test in TalentLMS
  • How to import test questions in the GIFT/AIKEN formats in TalentLMS
13 articles

Users

  • How to prevent users from removing themselves from courses in TalentLMS
  • How to enroll multiple users to a course at once in TalentLMS
  • How to set the default Learner dashboard
  • How to create new user profiles in TalentLMS
  • How to deactivate users in TalentLMS
  • How to change the visible user format in TalentLMS
23 articles
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