How to work with notifications

The TalentLMS Notifications are automated emails that notify your users, instructors and account owners of specific events.

Notifications can be:

Sent when an event occurs, as an update (e.g., to notify users their assignments have been graded), or before it occurs, as a reminder (e.g., to remind users of an upcoming ILT session).
Triggered by a specific condition (e.g., a user has been created X hours ago but hasn’t signed in yet).

To create your first notification, follow these steps:

1. Sign in to your TalentLMS account as Administrator, go to Home > Events engine and click Add notification (1).

2. Type a Name (1) for your notification in the respective field.
3. From the Event (2) drop-down list, choose the event that triggers it. Events can be related to users, courses, assignments, certifications, groups or branches:

On user create
On user signup
X hours after user signup
X hours after user signup and the user has not made a purchase
X hours after user creation and the user has not signed in
X hours since user last signed in
X hours since user first sign in and the user has not completed any course
On course assignment
On course self assignment
X hours after course acquisition
On course completion
X hours after course completion
On course failure
On course expiration
X hours before course expiration
On certification acquisition
On certification expiration
X hours before certification expiration
On group assignment
On branch assignment
On assignment submission
On assignment grading
On ILT session create
On ILT session registration
X hours before an ILT session starts
On ILT grading
On user payment
On level X reached

4. From the Receiver (3) drop-down list, choose a recipient for your notification. It can be a specific user or all users that are assigned to the course, an instructor or some type of administrator.

5. In the notification Body (4) text area, do as follows:

On the first line, type a subject for your notification email (e.g., You have completed a course), and press Enter to change lines.
Then, type your notification (e.g., Congratulations {related_user_first_name}! You recently completed the course "{course_name}").
Finally, add a footer with some basic notification info (e.g.,This email was sent from {site_url} at {time}).

Note: Use the smart tags below the Body text area (5) to pull the corresponding information (user email, username, course name, etc.) from your system. In your text, each tag appears in curly brackets (e.g., {course_name}). To each recipient, the notification is sent with the brackets replaced by their corresponding values (e.g., the name of the course they have completed).

6. If your selected event has a Filter (6) attached (e.g., On course expiration), use it to associate your notification to one or more specific TalentLMS elements (7) (i.e., Courses, Branches or Groups).
7. Click Create notification to save your settings.

Note: When the users sign up through SSO, the notification on the "user create" event cannot be triggered.
This is because the users' management, in this case, is performed through the IdP and the users should be notified about their account information through the IdP.
When the users sign up through SSO and a default group has already been added to the portal, the notification on the "course self-assignment" event will be triggered for the courses that belong to the default group.

You did it!

You’re ready to create your own custom notifications based on one of the available trigger events.