The TalentLMS Notifications are automated emails that notify your users, instructors and account owners of specific events.
Notifications can be:
- Sent when an event occurs, as an update (e.g., to notify users their assignments have been graded), or before it occurs, as a reminder (e.g., to remind users of an upcoming ILT session).
- Triggered by a specific condition (e.g., a user has been created X hours ago but hasn’t signed in yet).
To create your first notification, follow these steps:
1. Sign in to your TalentLMS account as Administrator, go to Home > Events engine and click Add notification (1).
2. Type a Name (1) for your notification in the respective field.
3. From the Event (2) drop-down list, choose the event that triggers it. Events can be related to users, courses, assignments, certifications, groups or branches:
- On user create
- On user signup
- X hours after user signup
- X hours after user signup and the user has not made a purchase
- X hours after user creation
- X hours after user creation and the user has not signed in
- X hours after user sign up and the user has not signed in
- X hours since user last signed in
- X hours since user first sign in and the user has not completed any course
- X hours before user deactivation (works only when the deactivation date is specified in the user profile)
- On course assignment
- On course self assignment
- X hours after course acquisition
- On course completion
- X hours after course completion
- On course failure
- On course expiration
- X hours before course start
- X hours before course expiration
- On certification acquisition
- On certification expiration
- X hours before certification expiration
- On group assignment
- On branch assignment
- On assignment submission
- On assignment grading
- On ILT session create
- On ILT session registration
- X hours before an ILT session starts
- On ILT grading
- On user payment
- On level X reached
| Note: To use Notifications as reminders for completing a course choose one of the below events:
X hours after course acquisition |
4. From the Recipient (3) drop-down list, choose a recipient for your notification. It can be a specific user or all users that are assigned to the course, an instructor, or some type of administrator.
5. In the notification Body (4) text area, do as follows:
- On the first line, type a subject for your notification email (e.g., Your course {course_name} expired), and press Enter to change lines.
- Then, type your notification (e.g., Dear {related_user_first_name}, The course "{course_name}" expired today).
- Finally, add a footer with some basic notification info (e.g., This email was sent from {site_url} at {time}).
| Note: Use the smart tags below the Body text area (5) to pull the corresponding information (user email, username, course name, etc.) from your system. In your text, each tag appears in curly brackets (e.g., {course_name}). To each recipient, the notification is sent with the brackets replaced by their corresponding values (e.g., the name of the course they have completed). |
6. If your selected event has a Filter (6) attached (e.g., On course expiration), use it to associate your notification to one or more specific TalentLMS elements (7) (i.e., Courses, Branches or Groups).
7. Click the Preview (8) button to test mails and review the changes by sending them to specific recipients (9). Add one or more emails and click Send (10) to finish the actions.
| Note: Smart tags won't work on test emails. The preview notification feature is not available on the Free plan. |
8. Click Create notification to save your settings.
| Note: When the users sign up through SSO, the "On user signup" notification event cannot be triggered. You should use the "X hours after user signup” notification event. Similarly, when the users are created via SCIM provisioning, the "On user create" notification event cannot be triggered. You should use the "X hours after user creation” notification event. This is because the users' management, in this case, is performed through the IdP and the users should be notified about their account information through the IdP. When the users sign up through SSO and a default group has already been added to the portal, the notification on the "course self-assignment" event will be triggered for the courses that belong to the default group. |
