The TalentLMS Notifications are automated emails that notify your users, instructors and account owners of specific events.
Notifications can be:
- Sent when an event happens, as an update (e.g., to notify users their assignments have been graded), or before it happens, as a reminder (e.g., to remind users of an upcoming ILT session).
- Triggered by a specific condition (e.g., a user has been created X hours ago but hasn’t signed in yet).
To create your first notification in TalentLMS, follow these steps:
1. Sign in to your TalentLMS account as an Administrator, go to Notifications (1), and click Add notification (2).
2. Type a Name (3) for your notification in the respective field.
3. From the Event (4) drop-down list, choose the event that triggers it. Events can be related to users, courses, assignments, certifications, groups or branches:
- On user create
- On user signup
- X hours after user signup
- X hours after user signup and the user has not made a purchase
- X hours after user creation
- X hours after user creation and the user has not signed in
- X hours after user sign up and the user has not signed in
- X hours since user last signed in
- X hours since user first sign in and the user has not completed any course
- X hours before user deactivation (works only when the deactivation date is specified in the user profile)
- On course assignment
- On course self assignment
- X hours after course acquisition
- On course completion
- X hours after course completion
- On course failure
- On course expiration
- X hours before course start
- X hours before course expiration
- On certification acquisition
- On certification expiration
- X hours before certification expiration
- On group assignment
- On branch assignment
- On assignment submission
- On assignment grading
- On ILT session create
- On ILT session registration
- X hours before an ILT session starts
- On ILT grading
- On user payment
- On level X reached
Note: To use Notifications as reminders for completing a course choose one of the below events:
X hours after course acquisition |
4. After you select an event, the Rulesets menu will appear, where you can choose variables for your notification (e.g, Time, Recipient).
Under the When (5) tab within Rulesets, you can see the specific event/action for triggering the notification.
If your selected event has the Filter by (6) option (e.g., On course expiration), you can use it to associate your notification with one or more specific TalentLMS elements (i.e., Courses, Branches or Groups).
5. From the Recipient (7) drop-down list, choose a recipient for your notification. It can be a specific user or all users assigned to the course (found as ‘Related user’), an instructor, or some type of administrator.
6. In the Message body (8) text area, do as follows:
- On the first line, type a subject for your notification email (e.g., Your course {course_name} expired), and press Enter to change lines.
- Then, type your notification (e.g., Dear {related_user_first_name}, The course "{course_name}" expired today).
- Finally, add a footer with some basic notification info (e.g., This email was sent from {site_url} at {time}).
Note: Use the smart tags (9) below the Message body text area to pull the corresponding information (user email, username, course name, etc.) from your system. In your text, each tag appears in curly brackets (e.g., {course_name}). To each recipient, the notification is sent with the brackets replaced by their corresponding values (e.g., the name of the course). |
7. Click on the Send preview email (10) area to preview your email template by sending them to the email address of your choice. Start typing to add one or more emails and click Enter to activate the Send (11) button. To add more than one email address, separate them with a space.
Note: Smart tags won't work on test emails. The preview notification feature is not available on the Free plan. |
8. Click Save (12) to save your settings and create the notification.
Note: When users sign up through SSO, the "On user signup" notification event cannot be triggered. You should use the "X hours after user signup” notification event. Similarly, when users are created via SCIM provisioning, the "On user create" notification event cannot be triggered. You should use the "X hours after user creation” notification event. This is because for these users, management is performed through the IdP and the users should be notified about their account information through the IdP. When users sign up through SSO and a default group has already been added to the portal, the notification for the "course self-assignment" event will be triggered for the courses that belong to the default group. |