TalentLMS allows you to deactivate users in various ways, allowing you to control the number of active user slots and stay within the limits of your subscription plan.

You can:

• Deactivate users one by one
• Deactivate many users via mass actions
• Schedule the deactivation of a single user on a specific date
• Schedule the deactivation of multiple on a specific date
• Deactivate many users via Automations (available in Pro and Enterprise plans)
• Mass deactivate users via Custom Reports (available in Grow, Pro and Enterprise plans)

Deactivating a single user:

1. Sign in to your TalentLMS account as an Administrator and go to Users (1).

2. Click Edit (2) next to the user you wish to deactivate.

3. In the user’s Info tab, scroll down and uncheck the box labeled Active (3).

4. Click Save (4) to update your settings.

Here’s how to deactivate many users via mass actions:

1. Sign in to your TalentLMS account as an Administrator and go to Users.

2. Point to a user and click the checkbox next to their name (1). Repeat for each user until you have selected all the users you want to update.

3. Click Mass Actions (3) and select Deactivate (4).

4. In the following window, select Deactivate (5).

To deactivate a single user on a specific date:
For more info on deactivating a single user on a specific date, see this article.

To deactivate multiple users on a specific date:
For more info on scheduling the deactivation of multiple users at once, see this article.

Here’s how to deactivate users via Automations (applicable to Pro and Enterprise plans):

1. Sign in to your TalentLMS account as an Administrator and go to Automations (1).

2. Click Add automation (2).

4. Select the Name (3) tab and name your automation.

5. Expand the drop-down menu, and in the search bar, type deactivate (4).

6. You can select one of the three conditions based on your needs (5):

• Z hours after last login, deactivate or delete user
• Z hours after signup and the user has not made a purchase, deactivate user
• Z hours after course X completion, deactivate user

Depending on the automation you've selected, add a value for the required X, Y, and Z parameters (e.g., Z hours, course X, and course Y).

Click Save (6) to finalize your changes.

Here’s how to mass deactivate users via custom reports (applicable to Grow, Pro and Enterprise plans):

1. Sign in to your TalentLMS account as an Administrator, go to Reports (1), and select Custom (2).

2. Select Add report (3) or open an existing one.

3. Select the Name (4) field and name your report.

4. In the Rules section, click Select a rule (5) and then choose the condition that works for you from the drop-down menu.

5. Click Save (6).

6. In the following screen, select Mass Actions (7), and from the drop-down menu, select Deactivate (8).

7. In the following pop-up, click Deactivate (9).