TalentLMS allows you to upload video files for a few different purposes, and depending on their setup, they may not be web-compatible from the get-go.
To accommodate that, TalentLMS features a built-in transcoding service that automatically converts your files to web-compatible formats once you’ve uploaded them.
The transcoding process changes the original file format, video codec, or file resolution to ensure compatibility across different devices and improve playback quality across various networks.
Information about formats, containers, and codecs:
- Video file formats and extensions don’t tell much about file characteristics. Containers and codecs do.
- Containers and codecs define whether a file will be played on a particular device.
- Containers and codecs influence how data is stored and compressed, affecting video size and quality directly.
MPEG-4, also known as MP4, is the most common video file type. It is also the standard format for web videos because MP4 files are high-quality and relatively small in size. They can be used without the transcoding service enabled.
WebM and Ogg files are also compatible with most devices and browsers, so they can also be preferred if you do not wish to use the transcoding service.
| Note: MOV files, which are primarily used in video editing software, are not supported when the video transcoding service is disabled, as they need to be transcoded to a web-compatible format. |
If your videos are already web-compatible, you can disable the transcoding service by following the steps below:
| Note: If you are unsure about the video’s web compatibility, it may be best to leave the transcoding service enabled. Disabling it may prevent users from viewing the videos on their devices. |
1. As an Administrator, log in to your portal and access Account & Settings (1).
2. Click the Security (2) tab.
3. Under Course Content, toggle Disable video transcoding service (3).
4. Click Save (4) to apply the change.
| Note: If you’re using watermarks on your videos, the video transcoding service must be enabled, as the watermark is added during the transcoding process. |