Contact support

Knowledge Base

  1. TalentLMS Support - Help Center
  2. TalentLMS Knowledge Base
  3. Users

How to exclude users from email notifications in TalentLMS

TalentLMS lets you turn off email communication from all non-essential emails and Notifications.

Non-essential emails include:

  1. Emails sent through the Messages feature. 
  2. Emails generated by Scheduled Reports.

Here’s how in a few steps:

1. Sign in to your TalentLMS account as an Administrator, and go to Users (1).
2. Open the profile of the user you want to exclude from automated emails, and select the Info (2) tab.

1F.png

3. Scroll to the bottom of the page and select Exclude from all non-essential emails and notifications (3).
4. Click Save (4) to update the user profile.

2F.png

Notes: 

  • Messages will still be received and displayed in the user’s portal under the Messages menu, even when the Exclude from all non-essential emails and notifications option is enabled.
  • When a user is manually created by an Administrator, and the Exclude from all non-essential emails and notifications option is enabled on the user's profile, the user will not receive any registration emails. In such cases, we recommend the Administrator to manually create a password for the user. 
    The Administrator is responsible for sharing the credentials with the user.
  • The On user signup notification is always triggered when a user self-registers, since self-registered accounts are created with the Exclude from all non-essential emails and notifications option disabled by default.
  • When Exclude from all non-essential emails and notifications is enabled for a particular user, selecting the same user as a Specific recipient in a notification or scheduled report will not override the exclusion, so they will not be able to receive the notification.
  • The Exclude from all non-essential emails and notifications option does not affect system notifications. The only exception is the Reply to discussion system notification, which is not sent.
  • To add an excluded user to the system’s mailing list, return to their profile and disable the Exclude from all non-essential emails and notifications option, then save the change.
25 articles
WAS THIS ARTICLE HELPFUL?
Still have questions? Our team will be happy to help you.
Contact support
YOU HAVE ALSO VIEWED