TalentLMS notifications offer you flexibility in selecting recipients, giving you control over who receives specific notifications.
When creating or editing a notification, use the Recipient (1) drop-down list with the following options:
- Related user: Sends the notification to the user associated with the triggering event. For example, for the “On course assignment” event, the related user is the Learner receiving the course.
- Account owner: Sends the notification to the portal owner (Super Admin) who manages the account. Useful for tracking events like user payments (“On user payment”).
- Super Admins: Sends the notification to all Super Admins in the portal.
- Branch Admins: Sends the notification to Branch Admins if the event is triggered within a specific branch. For instance, with the “On course completion” event, Branch Admins will receive a notification if the user belongs to their branch.
- Specific recipients: This allows you to manually add the email addresses of specific recipients. These can include users of any user type within your portal and individuals outside the system.
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Notes: — When you choose Specific recipients, each address you add gets its own copy of the notification every time the event fires, no matter which user triggered it. For example, if 50 users are assigned to a course, the specified recipient will receive 50 individual notification emails, one for each course assignment. — A user added as a Specific recipient will not receive the notification if they have "Exclude from all non-essential emails and notifications" enabled. For more information about this setting, check this article. |
- Course Instructors: Sends the notification to users designated as Instructors for the course.
- Learning path Instructors: This recipient option is available for events related to learning paths, such as “On learning path assignment,” and sends the notification to users designated as Instructors for the learning path.
- Course Learners: Exclusive to ILT (Instructor-Led Training) events like “On ILT session create,” this option informs users assigned to the course about a new ILT session and prompts them to register for it.
The available options may vary depending on the notification event. The system actively checks and displays only the relevant options for each event, ensuring a simple selection process tailored to your specific needs.
By selecting the appropriate recipient option, you can tailor notifications to reach the intended audience effectively.
| Note: To send the same notification to different recipient types (e.g., the Account owner and the Related user), you need to create a separate notification for each recipient type. |