To help users resolve issues on your portal, TalentLMS lets you access their accounts directly as an Administrator. You can log in as another user:
A. From the Users page of your portal
B. From a specific user’s Info tab
Note: Logging in as another user isn't available when:
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Let’s look at both options.
A. From the Users page
1. Sign in to your TalentLMS account as an Administrator and go to Users (1).
2. Find the user you want to access and click the sign-in symbol (2) next to their name.
B. From the user’s Info tab
1. Sign in to your TalentLMS account as an Administrator and go to Users (1).
2. Click the Edit icon (2) next to the user you want to access.
3. Scroll to the bottom of the Info tab, click More (3), and select Log into account (4).
When you log in as another user:
- You’re taken directly to the user’s account (1), and see what they see when signed in.
- Click the return symbol (2) at the top bar to switch back to your Admin account.
| Note: All activity performed while logged in as another user is recorded in the extended timeline and displayed as performed by the user (not the Admin). |